Frequently asked questions

How to Order Custom Boxes With Geidealspremium.com?

Here’s a step-by-step guide on how to order your custom boxes from Geidealspremium.com.

Do you offer Free Samples?

We do not offer free samples or material kits at this time. You can, however, order 1 sample of almost any of our boxes.

I am a reseller. Can you waive my sales taxes?

Yes, however, we need you to submit your resale certificate before placing your order. We have limited ability to refund sales taxes after an order is placed.

How can I create my design?

We have an Online Design Studio that makes it super easy to add logo, text, and graphics to your box within minutes. You can also use a professional desktop application like Adobe Illustrator® and send us the completed artwork.

Do you provide proofs before production?

Yes, we offer free PDF proofs for review that you’ll receive within 24 business hours. Note that production turnaround doesn’t start until your artwork is approved, and to help avoid delays we will bypass your approval 3 business days after generating your proof if we haven’t yet received your feedback or approval.

Where are your products manufactured?

We manufacture all our products in the United States. Based on the order specifications and shipping ZIP code, we pick a facility that yields the best result.